mann

HI!
got a brand new Ion Audio IED01 5-Piece Electronic Drum Kit from e-bay


have the same problem///
I got only 2 pad inputs working(hi-hat pedal and ride) in module(brain)

other inputs doesn't response...tech support is speachless on my request..

please help me - couse I can't just bring it back

 

mlap

Sorry to hear this, my requests for the arc angel in this matter has not been answered either. I guess those who have bought this item have been sold a bill of goods and there is a gremlin out there laughing his ---- off at our expense. The unit I have is now back in the box and I'm clueless of what to do with it! Hope your success is better than mine.

avatar666

I still have had no luck.

The Ion site from the thread listed above has just said this for the last few weeks:

I called the tech support phone number (not an 800 number), and a message said there would be about a 6 minute wait. I was on hold for over 16 minutes, then it rang, and the message came back on saying it would be at least another 10 minute wait. So I gave up. Nice to be charged long distance charges for nothing.

They have not heard the last of me, well actually they haven't even heard me yet.

Archangel

@Avatar666:

Just want to make sure you've tried the steps I listed before as to how to reset your unit to it's factory default settings.

&@mlap:

Didn't know you wanted further help from this thread, let me see if I can help. the "ION iDM02" that you state you have is actually just the "brain" part of the whole drum package. Removing the "MIDI" from the instructions should produce positive results.

1) Turn the power OFF to the BRAIN.
2) Press and hold the [Play] and the [Erase] buttons.
3) With both buttons held down, power ON the BRAIN.

No matter what the model of your MIDI controller (the part the electronic input devices aka: drums plug into) it should be the "dumb" component and not make a difference in the grand scheme of things. The "brain" is where the problem is.

From the best I can gather, the iDM02 brain unit isn't that "smart". There seems to be a conflict with the MIDI interpritation that confuses the brain when too many MIDI buttons (drum pads hit through the MIDI unit) are pressed or "hit" at the same time or in close succession. Furthermore, there seems to be a failsafe that is making a permanent decision to block communication traffic from any MIDI unit to the brain. Ergo, we get the problem of no sound when hitting the pads.

I'm explaining this so that you guys can compare the error you're experiencing to mine so that I might better help you figure out what is wrong with your units. I'd like to also throw out there that I'm not a regular to this forum, but am set for notification to this thread (topic). I don't work for this site nor do I work for the instrument manufacture. So, bare with me and be as spisific as possible when describing your issues.

Thanks,
Archangel

avatar666

Here is what I have done in trouble shooting so far:


Drum Kit #iED01 (manf. september 2007)
Brain #iDM02 (power up states 2006 vers. 3.52)

Only "ride cymbal" port works.

* reset doesn't fix it (play/erase/power)
* verified all 7 cords work (by using the 1 input port working)
* verified all 5 drum pads work (by using the 1 input port working)
* can not verify the 2 pedals, because the trigger must only work thru the 2 foot pedal ports in back. If they can work on any port, then the pedals are not working)
* the drum buttons on the brain do work.
* I unscrewed the clamp that holds the brain to the horizontal bar to see if the wrong "longer" screws were accidently used, possibly damaging the internal circuits. They are the correct screws, because the length of them does not look like the would extrend past the gold "female" portion when the screw goes into the brian.

So, I think I covered everything I could. I just need to get all the rest of the ports to be functional like the "ride cymbal" one and I'll be jammin!

Any other ideas are welcome!

Archangel

@avatar666 #30

That defiantly sounds like a different problem from the one I experienced. Unable to actually see the unit up close, it's hard for me to troubleshoot for you.

I can say, however, that it sounds like it's a MIDI issue, not the brain. You're description leads me to believe there may have been a fault within the MIDI controller, but it's hard to tell without disassembly of the unit.

If you have no factory or department store guarantee to worry about, you might try to disassemble the MIDI unit and have a look inside. Again, this would probably void any guarantee the unit may still be eligible for. You would want to look for burnt areas on the circuit boards, mostly near board components like resistors or capacitors, etc.

No matter what you find, I'm limited for advice from this point on. If you find no signs of burn circuitry or otherwise faulty mamma-jamma within the unit, we are beyond my range of knowledge on this subject. If you do find such signs, well, the prognosis is grim at best.

boebilly

having the same problem

Archangel

At this point in time, bobilly, we've discussed more than one "problem". If you've not read the other posts within this thread, please allow me to teach you forums 101 and tell you to read them. If your problem is NOT the same as the OP (original poster) which has already been solved, please post what problem you are having or at least who you have a problem in common with.

jeri

need to post for manual tks

Pepsi Moon

Hi Folks , Im afraid that I got shafted on the iDM02 module as well..It all works,but.... Often cymbals trigger themselves when Im just sitting there.
three pads are not as loud (or sensitive) as the others(although all of the levels are exactly the same for each pad.) sometimes one pad will fail completely,and I have to power down the brain then power up again .After that all is fine. I think Im going to keep the rack,pads,and my own DIY pads and scrap the iDM02 brain and get me an Alesis DM5 module.

Rock On!! PepsiMoon

bigbaby24

I have the idm02 module also with similar if not the SAME problem! The input ports on back for hi-hat and ride cymbal work but none else. Also, all of the manual drum buttons on front work as well as demo drumbeats etc.
My unit was given to me by a friend who bought it USED on ebay probably 2 yrs ago. My friend never used it.
I wanted to see exactly what the individual volumes were for each input or drum pad but I can't figure out from the instructions how to do that.
The manual talks about how to change a drum's sound in Step Mode Recording but I think that has to do with recording beats. I'm not interested in recording beats just yet, I just want to play live.
Please help with instructions on how to check and adjust each drum pad sound or if it will even make a difference.

growly

posting for manual. i also am experiencing sound troubles as only my ride and high hat produce sound, but if another pad is hooked to the ride section of the brain then it will work as well so its not the pads but the brain. curious if anyone ever found a solution to this.

Master Warbeast

Hi, mainly posting for the manual. I have had a similar problem, my bass pedal wasn't working. (it worked on the buttons on the unit) The play/erase thing worked for me. All working now! Its easy to think the drum machine part is ok because the other pads work - not always the case.